Bodhinox Connect

WhatsApp CRM and marketing platform for Indian businesses

Every customer conversation, connected.

Run your WhatsApp inbox, campaigns, automation, AI agent and store in one place, and turn chats into sales.

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No card needed to start.

  • Built on the official WhatsApp Business Platform (Cloud API)
  • Connect your own number with Meta's Embedded Signup
  • Made for India: INR pricing, GST invoices, Razorpay

What changes when you use Bodhinox Connect

  • Missed chats

    Every message answered

    One shared inbox for every number, with an AI agent that replies after hours.

  • Manual follow-ups

    Automated journeys

    Flows and automations send the reminder, the payment link and the next step for you.

  • Scattered tools

    One platform

    Chats, campaigns, orders, payments and contacts sit together, so nothing gets copied by hand.

The platform

Six tools your team uses every day, in one place

Bodhinox Connect is a WhatsApp CRM and marketing platform. Each part works on its own and shares the same contacts, chats and orders.

  • Shared team inbox

    Every WhatsApp chat from every number in one inbox. Assign, note and reply as a team, and hand over from the bot in one click.

    See more about Shared team inbox

  • Campaigns and broadcasts

    Send approved templates to the right customers, track every delivery and read, and follow up with the people who did not reply.

    See more about Campaigns and broadcasts

  • Flows and automation

    Build chat flows visually and run automations on events, keywords and schedules. Test before you publish and see every run.

    See more about Flows and automation

  • AI agent

    An AI agent that answers customers at any hour from your own knowledge base, and hands sensitive chats to a person.

    See more about AI agent

  • Store and payments

    Show products in chat, take payment by UPI, card or cash on delivery, and ship with tracking. Bookings work the same way.

    See more about Store and payments

  • CRM, analytics and platform

    Every contact with a full timeline, deal pipelines, and reports on chats, team speed, campaigns and revenue.

    See more about CRM, analytics and platform

Coming soonInstagram direct messages in the same shared inbox as your WhatsApp chats.

How it works

Up and running in four steps

  1. Connect your WhatsApp number

    Sign up, then link your WhatsApp Business Account through Meta's Embedded Signup. The account and number stay in your name.

  2. Import your contacts

    Upload a CSV, or let contacts build up as customers message you. Add tags and custom fields as you go.

  3. Launch a campaign or a flow

    Send an approved template to a segment, or publish a chat flow that answers, qualifies and books on its own.

  4. Watch replies and sales in one dashboard

    See response times, campaign reads, orders and revenue together, and step into any chat when you need to.

A closer look

What a working day looks like in Bodhinox Connect

AI agent

Answers at 11 pm, from your own knowledge

Give the AI agent your website, documents and FAQs. It replies to customers at any hour in your tone, and passes anything sensitive to a person on your team.

  • Handoff keywords, a confidence threshold and a limit on turns
  • Refunds, complaints and other sensitive topics go to a human
  • An activity log shows every decision the agent made
How the WhatsApp AI agent works

Campaigns

See who read your offer, and follow up with the rest

Send an approved template to a segment, a tag or a CSV. Track delivery, reads, replies and clicks, then send a follow-up to people who read and did not reply.

  • Marketing, Utility and Authentication templates, with Meta approval status
  • Scheduling, pacing and personalised variables
  • STOP opt-outs are respected in every send
More on WhatsApp broadcast campaigns

Store and payments

From cart to UPI payment to shipping, inside the chat

Customers browse your catalogue, fill a cart and pay through a Razorpay link without leaving WhatsApp. You get the order with a GST invoice and ship it with Shiprocket.

  • UPI, cards, net banking and cash on delivery
  • Orders, returns, refunds, GST invoices and receipts
  • Shiprocket pickup and tracking sent to the customer
More on the WhatsApp store and Razorpay payments

Outcomes

What teams aim for

These are illustrative goals that teams set when they move their WhatsApp work into one place. They are not measured customer results.

Faster first reply
Under 5 min
The AI agent and quick replies answer while your team is busy.
More repeat orders
1 in 4 return
Customers who opted in hear about new stock and come back to buy.
Fewer manual hours
10 hrs a week
Reminders, payment links and follow-ups go out without copy and paste.

Illustrative figures: what teams aim for, not results.

Solutions

Built for the way Indian businesses sell

See how shops, clinics, schools, property teams, service firms and kitchens use Bodhinox Connect day to day.

See every solution

Trust and security

Your customers' data stays yours

Your WhatsApp Business Account and number stay in your name. Here is how we protect what flows through them.

  • Workspace isolation

    Each workspace's contacts, chats and orders are kept apart from every other workspace.

  • Role-based access

    Owner, admin, agent and viewer roles decide who can see and change what.

  • Two-factor sign-in

    Add a second step at sign-in so a stolen password is not enough.

  • Audit log

    See a record of important actions in your workspace: who did what, and when.

  • Data export and deletion

    Export your workspace at any time, and delete it or your account yourself from Settings.

How we use the WhatsApp Business PlatformRead the privacy policyHow to delete your data

Pricing

Start free. Pay as your team grows.

Prices are in rupees per month. Enterprise plans are priced to your volume.

  • Free

    For trying Bodhinox Connect with your own number.

    ₹0per month

    • 1 team seat
    • 250 recipients per campaign
    • 1 active flow, 3 automations
    • Shared inbox, CRM and templates
    Start free

  • Basic

    For a small team answering and sending every day.

    ₹1,499per month

    • 3 team seats
    • 10,000 recipients per campaign
    • 5 active flows, 20 automations
    • Campaign scheduling and contact export
    Start free

  • Pro

    Most popular

    For growing teams selling and automating on WhatsApp.

    ₹3,999per month

    • 10 team seats
    • 50,000 recipients per campaign
    • 50 active flows, 100 automations
    • AI agent, store and payments included
    Start free

Prices exclude 18% GST. Meta bills WhatsApp message charges separately at its published rates.

Compare all plans

FAQ

Questions owners ask us

Something else on your mind? Write to uday@bodhinox.com.

What is Bodhinox Connect?

Bodhinox Connect is a WhatsApp-first customer platform for growing businesses. Your team inbox, campaigns, chat flows, AI agent, store and payments, and customer CRM all live in one place, so you can answer faster and sell more on WhatsApp.

Do I need the WhatsApp Business API to use it?

Bodhinox Connect is built on the official WhatsApp Business Platform (Cloud API). You connect your own WhatsApp Business Account and phone number through Meta's Embedded Signup from inside the app. You do not need a separate API provider, and the account and number stay yours.

Who pays for WhatsApp messages?

Meta charges for WhatsApp conversations at its published rates and bills your business for them. These charges are not part of our plan prices. Our plans cover the software: inbox, campaigns, automation, AI agent, store and CRM.

Can I use a number I already have?

You can connect any number your business owns that meets Meta's requirements. If the number is in use on the WhatsApp Business app today, Meta's rules decide how it can be moved. Write to us before you switch and we will help you check.

Is there a free plan?

Yes. The Free plan gives you one seat, the shared inbox, CRM and templates, campaigns of up to 250 recipients, one flow and three automations. No card is needed to start.

How is my customer data protected?

Each workspace's data is kept separate from every other workspace. You control who sees what with roles (owner, admin, agent, viewer), can turn on two-factor sign-in, and can review an audit log. You can export your workspace at any time, and delete it or your account yourself from Settings.

Start free today. No card needed.

Connect your number, invite your team and send your first reply from one inbox.

Start freeBook a demo